Legal

Terms of Service

Last updated: May 23, 2026

1. Introduction

Welcome to NeverMiss AI. These Terms of Service govern your use of our AI receptionist platform, accessible at nevermissai.co. By accessing or using our service, you agree to be bound by these terms. If you disagree with any part of the terms, you may not access the service.

2. Description of Service

NeverMiss AI provides an AI-powered receptionist service designed specifically for HVAC and plumbing companies. Our service includes automated call answering, lead capture, appointment scheduling, and related features. The service operates 24/7 and is intended to help local service businesses manage incoming customer communications.

3. Account Registration

To use NeverMiss AI, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Payment and Billing

NeverMiss AI operates on a subscription basis. Fees are charged monthly and are non-refundable except as required by law. We reserve the right to change our pricing with 30 days' notice. Your subscription will automatically renew unless cancelled before the renewal date.

5. Acceptable Use

You agree not to use NeverMiss AI for any unlawful purpose or in any way that could damage, disable, overburden, or impair our service. You may not attempt to gain unauthorized access to any portion of our system or networks.

6. Intellectual Property

All content, features, and functionality of NeverMiss AI, including but not limited to software, text, graphics, logos, and algorithms, are the exclusive property of NeverMiss AI and are protected by copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

To the maximum extent permitted by law, NeverMiss AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including a breach of these Terms. Upon termination, your right to use the service will immediately cease.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict of law provisions. Any legal action arising from these Terms shall be brought exclusively in the courts located in Ada County, Idaho.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide at least 30 days' notice of any material changes. Your continued use of the service after any changes constitutes acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us:

  • Business: NeverMiss AI
  • Owner: Alvaro Diaz
  • Location: Meridian, Idaho
  • Website: nevermissai.co